
Clear information. Practical decisions.
Connect the occupier,
key holder and approver.
For the Tonbridge property, identify who can explain the shutter behaviour, who holds keys and who can approve expenditure. One person may perform all three roles, or different contacts may be involved. Give the premises address rather than the address of the organisation arranging the work, and mention any purchase order process early.
A useful handover includes the affected entrance, current position, type of operation and whether the premises remains accessible and secure. Add opening hours and any shared gate or sign-in arrangements. Available service records can provide context, but the current requirement should remain clear even when the previous history is incomplete.
For another site, see our Maidstone, Sevenoaks and West Malling guides, or browse the coverage directory. Ask how any additional maintenance or like-for-like replacement proposal relates to the existing shutter before deciding what work to authorise.
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